Employment Opportunities

Are you highly organized, people-focused, and looking for a role where your skills make a real impact? The Administrative Lead, MSSP provides admin support for our Mobile Shelter Support Program (MSSP) and other mobile community health programs. The position also provides administrative support for on site medical clinics in partnership with Inner City Health Associates (ICHA).This role keeps the wheels turning — from welcoming new staff in assigned programs, ensuring smooth onboarding, coordination of supplies, supporting events, and being a reliable point of contact for staff, partners, and community members. With responsibilities that touch nearly every corner of the department, you’ll bring consistency, structure, and a human touch to our fast-paced, high-impact work. You’ll also provide reception support at 260 Augusta and 688 Coxwell as needed, and play a hands-on role in problem-solving, crisis de-escalation, and maintaining streamlined systems that make our services more effective. In this role, you’ll do more than administrative work — you’ll be at the heart of a team making a difference in the lives of people who face systemic barriers to housing, health, and stability. Your organizational skills and problem-solving mindset will directly support programs that change lives.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Reporting to the Senior Manager, Client Care Services, the incumbent is responsible for tasks related to After Hours service and support for the provision of all Personal Support and Homemaking programs and services. The incumbent will provide intake and coordination of newly assigned and current clients, supervise Personal/Home Support Workers and provide crisis intervention as required when on duty.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Are you a creative problem-solver who thrives in dynamic, high-energy environments? Do you have the passion and resilience to work with people navigating some of the toughest challenges in our city—and the skills to bring out the best in others? The Case Manager: Restorative Justice Shelter Programs role is an exciting opportunity for an experienced Case Manager who’s ready to make a lasting impact in Toronto’s shelter system. This unique position combines intensive case management with frontline training and system change, supporting both individuals experiencing homelessness and the shelter staff who walk alongside them. You’ll provide one-to-one support to adults living with complex needs—including mental health, substance use, trauma, and histories of service restrictions—helping them achieve self-identified goals and access vital health and social services. Working alongside the Case Manager and the Inner-City Health Associate’s (ICHA) primary care doctor and psychiatrist, clients in this program will have excess to essential healthcare resources. At the same time, you’ll be empowering shelter teams with restorative justice tools and non-violent crisis intervention skills, building safer, stronger, and more inclusive communities. As part of Urban Health and Homelessness Services (UHHS) and in collaboration with the City of Toronto’s Shelter and Support Services (TSSS) under the Shelter Safety Action Plan (SSAP), you’ll be at the cutting edge of innovation in housing, harm reduction, and restorative practice. Working alongside Rittenhouse, you’ll bring restorative justice principles to life in shelters—repairing harm, fostering accountability, and helping reduce discharges while creating sustainable housing pathways. If you’re energized by working at the intersection of direct support, systemic change, and community impact, this role is for you.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Are you a creative problem-solver who thrives in dynamic, high-energy environments? Do you have the passion and resilience to work with people navigating some of the toughest challenges in our city—and the skills to bring out the best in others? The Case Manager, Toronto Complex Behaviour Support Team role is an exciting opportunity for an experienced Case Manager who’s ready to make a lasting impact in Toronto’s shelter system. This unique position combines intensive case management with frontline training and system change, supporting both individuals experiencing homelessness and the shelter staff who walk alongside them. You’ll provide one-to-one support to adults living with complex needs—including mental health, substance use, trauma, and histories of service restrictions—helping them achieve self-identified goals and access vital health and social services. Working alongside the Case Manager and the Inner-City Health Associate’s (ICHA) primary care doctor and psychiatrist, clients in this program will have excess to essential healthcare resources. At the same time, you’ll be empowering shelter teams with restorative justice tools and non-violent crisis intervention skills, building safer, stronger, and more inclusive communities. As part of Urban Health and Homelessness Services (UHHS) and in collaboration with the City of Toronto’s Shelter and Support Services (TSSS) under the Shelter Safety Action Plan (SSAP), you’ll be at the cutting edge of innovation in housing, harm reduction, and restorative practice. Working alongside Rittenhouse, you’ll bring restorative justice principles to life in shelters—repairing harm, fostering accountability, and helping reduce discharges while creating sustainable housing pathways. If you’re energized by working at the intersection of direct support, systemic change, and community impact, this role is for you.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Our Community Mediation Services is a free, confidential and voluntary community mediation service that supports individuals, groups and communities during conflict and provides a collaborative approach to conflict resolution. Our service provides volunteer mediators who facilitate discussions between parties, assisting them to reach a mutually agreeable solution. The Case Worker supports the operations of our community mediation and restorative justice services, in collaboration with the Team Lead, volunteer mediators, and student and interns. This role will work one day a week in a Scarborough location and a late afternoon/early evening shift to meet the program’s needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Controller reports directly to the CFO at the Neighbourhood Group Community Services (TNGCS) and is responsible for managing all financial operations including overseeing accounting processes, payroll & benefits, internal controls and financial reporting activities. The Controller works closely with the CFO to respond to concerns from the senior leadership team to ensure that program areas meet financial reporting requirements set out by Funders. The incumbent will also produce all financial reporting that goes to the Board. The Controller will drive continuous improvement of financial processes through automation and will play a critical role in shaping the future of TNGCS financial operations.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves ~ 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. Relief staff will work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults. Working alongside staff, volunteers and peer workers, relief staff will ensure a safe and welcoming environment. This position works on an on-call, as-needed basis to replace door and/or floor staff in drop in. Relief staff will help maintain order and safety, participate in crisis intervention, assist drop-in members with accessing services, and make referrals.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves over 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. The Part-time Doorperson works as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults, welcomes visitors into the drop-in and Trustee program, and ensures that areas around the property are clean, safe and free of loitering. The Doorperson will staff the front door during the hours the Drop-in and Trustee programs are open and monitor the building activity.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves over 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. This position will work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults, engage with and support Drop-in participants as appropriate and inform new visitors of all services and opportunities. Work alongside staff, volunteers and peer workers to ensure a safe and welcoming environment. Work closely with the staff team to support individual case management plans. Work with Drop-in staff, including kitchen staff, to ensure the smooth running of the Drop-in. The Drop-in Assistant will remain consistent with the philosophies of the agency/peer program and follow all policies, procedures, and requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Manager, Our Lady of Lourdes Childcare Centre.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to Manager, Childcare Services and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Employment Advisor provides case management in a client-centered and solution-focused manner to job seekers to help them to find and maintain sustainable employment. This position will collaborate with a team of employment service professionals to support, encourage and motivate clients facing multiple barriers to employment while connecting them to holistic resources, and achieving contract targets. This position works out of 3036 Danforth Ave and/or 1415 Bathurst St with the ability to travel to various TNGCS, community partners and employer locations within Toronto.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As a member of the Urban Health and Homelessness Services Department, this position provides direct support to individuals discharged from Toronto’s first Stabilization Centre, serving intoxicated vulnerable adults diverted from the community by Emergency Services/paramedics. Working from a harm reduction, trauma-informed perspective, the Follow-Up Worker, Stabilization Site, assists participants in implementing their discharge plans through the provision of aftercare via warm referrals, accompaniment, and other one-on-one short team supports. Working closely with the onsite interdisciplinary care team comprised of hospital, medical staff, and community partners, the Follow-Up Worker, liaises with and coordinates access to services including but not limited to substance use and mental health supports, health care providers, housing access, legal and income supports, identification replacement.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Intensive Case Manager is responsible for an assigned caseload of seniors and/or adults with disabilities, with high care needs and mental health/addiction issues. The position’s main duties include assessment, intervention, advocacy, supportive counselling and ongoing case management. This position is part of CUPE LOCAL 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As part of the Integrated Employment Services team, the Job Developer – Integrated Employment Services plays a pivotal role in connecting job seekers, with a focus on Stream C clients with meaningful employment opportunities. This position involves building and maintaining strong partnerships with employers, supporting job seekers in overcoming barriers, and achieving sustainable employment outcomes in at least one language of the community (Bengali, Urdu, and/or Hindi). The ideal candidate will utilize a solution-focused approach to assist clients in finding and maintaining employment, particularly those distant from the labour market, while achieving program goals. They will work closely with employers to align their hiring needs with job seeker skills and interests, ensuring a mutually beneficial relationship. This includes facilitating job placements through Brokered Incentive Agreements (BIAs) and creating opportunities for skill development and sustainable employment. This position works out of 3036 Danforth Avenue to meet with clients with the ability to travel to various employer locations within Toronto.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Under the supervision of the childcare manager, the kitchen helper is responsible for prepping, serving and cleaning up after snack and the noon meal along with general cleaning in the centre. Assist as needed with the children in the classrooms. This position reports to the Manager, King Edward Childcare Centre, and is part of CUPE 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Homelessness and Addiction Recovery Treatment (HART) Hub demonstration project is a multi-disciplinary, collaborative initiative between the Parkdale Queen West Community Health Centre, and 11 partnered organizations. Through a “hub and spoke” model we will provide culturally safe and trauma informed services to individuals with complex health and social care needs. Services will include primary care and substance use care (continuum of treatment, recovery and harm reduction); mental health care and support services; supportive housing including shelter and transition beds; and social services including peer support, case management, and employment supports. Urban Health and Homelessness Services of The Neighbourhood Group (TNG) is looking for experienced individuals with lived and living experience of drug use for our Mobile Overdose Prevention Project. The Mobile OD Prevention Workers will engage with people in our community who are experiencing homelessness, particularly those who are at risk for overdose, to assess their needs and connect them to services, including housing, ID services, income supports, etc. Working as part of the UHHS team, and with community partners, the Mobile OD Prevention Workers will build trust with people in our community, respond to overdoses, ensure basic needs are met, and refer them to further supports.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As a member of the UHHS department, this position provides direct case management supports to adults living in Covid-19 shelter recovery/isolation hotels as well as clients living in different shelter and respites around the GTA. This support will serve clients with a complete range of complex issues, including health, financial, housing, legal and life skills issues. Working from a harm reduction, trauma-informed perspective, case managers provide extensive, direct one-to-one support, on-site visits and telephone contact to assist participants in identifying and achieving self-determined goals. Working closely with the client and external service providers involved, the Case Manager liaises with and coordinates access to services including substance use and mental health supports, landlords, health care providers, legal institutions, income supports, housing providers and other community services.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Mobile ID Services for Encampments is an initiative under the Partners for Access and Identification (PAID) Project to assist the Rapid Housing Team of Shelter Support and Housing Administration in quickly housing individuals living in encampments across the GTA. The mobile PAID worker will work alongside Streets to Homes and other outreach staff to connect with those in need of identification to finalize relocation and housing access. The mobile ID Worker works in different locations directly with homeless individuals living in encampments.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plans, implements, monitors, and evaluates activities and assists with all other aspects of daily programming. This position will work out of all 3 Adult Day Program sites for relief assignments (340 College, 349 Ontario Street and 11 Main).

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Client Care Coordinator is responsible for coordinating HSW/PSW and client schedules and associated tasks according to client requirements and in accordance with TNG operating standards, the collective agreement and funder requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The position is responsible for cleaning and maintaining Agency Housing sites. Duties include maintenance and repairs of interiors, supply acquisition, garbage removal and upkeep of exterior grounds and walkways as assigned. Assist with maintenance of building equipment and machinery and respond to emergencies as necessary or required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services is seeking Casual Early Childhood Assistants (ECA) to work within our licensed child care sites across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Home Support Worker provides home help to elderly clients and those with disabilities. The Neighbourhood Group (TNG) provides these services as part of a partnership agreement with the City of Toronto. The Home Support Worker performs tasks of a confidential nature while providing services to an often vulnerable, high-risk client population and reports directly to the Client Services Supervisor and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief LINC Instructor assesses and identifies learners’ needs; plans and facilitates a curriculum, including online/distance delivery, within the framework of LINC Curriculum Guidelines and Canadian Language Benchmarks; ensures that instruction and assessment are aligned with the Portfolio-Based Language Assessment (PBLA) approach; reports on learners’ progress and evaluates the program regularly with the learners to assess if it is meeting their language and integration needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Maintenance Worker, reporting to the Facilities Manager and working out of different locations, is responsible for cleaning and maintenance, ensuring safe and healthy operation of the building, and responding to emergencies as required and necessary.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Overdose Prevention Worker provides coverage for the Kensington Market Overdose Prevention Site (KMOPS) and the Mobile Overdose Prevention Program within The Neighbourhood Group’s Urban Health & Homelessness Services team. This role supports people who use drugs, many experiencing homelessness or at high risk of overdose, by providing overdose prevention and response, provide information and connection to supplies, crisis intervention, and referrals to health, housing, and income supports. Relief staff may be scheduled at the fixed site or with the Mobile team in nearby parks and encampments, with a focus on creating safer spaces, building relationships, and supporting access to care.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Receptionist welcomes community members to the center and provides information and referrals to visitors, service users, callers and staff in a busy client-centered social services environment. The individual in this role acts as the main communication link in the UHHS department. This position may be asked to work out of 260 Augusta Ave or 688 Coxwell Ave based on program needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services Child Care Centers are seeking Casual Registered Early Childhood Educators (RECE’s) to work in our licensed child care centers across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services (TNGCS) SafeSpot Program is seeking a Supervisor to lead peer support and overdose prevention initiatives across shelter and warming centre sites in the Greater Toronto Area. This role will work closely with site operators and community partners to strengthen a high-impact, peer-led program, ensuring peer workers are recruited, trained, supported, and empowered to succeed in their roles. The Supervisor will design and deliver peer training sessions, coordinate peer work activities in collaboration with shelter partners and the harm reduction team, and ensure peers have the resources and support needed to achieve the goals outlined in their work plans. We are seeking a committed, collaborative leader with a strong understanding of harm reduction principles, peer work, and trauma-informed practices, and with demonstrated facilitation and leadership skills. The successful candidate will embody TNG’s mission, values, and philosophies while adhering to all organizational policies and procedures. This position reports directly to the Manager of Harm Reduction Peer Programs and requires flexibility to work evenings, weekends, and statutory holidays as needed.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Are you a proven leader who thrives in fast-paced, complex environments? Do you want to guide a high-impact team that is transforming how Toronto shelters respond to conflict, safety, and healing? If so, this is the leadership role for you; it combines program supervision, staff mentorship, and cutting-edge work in restorative justice. Lead a trailblazing program that provides one-to-one support to adults living with complex needs—including mental health, substance use, trauma, and histories of service restrictions. In partnership with Inner-City Health Associate’s (ICHA), your leadership will empower the team to provide restorative justice tools and non-violent crisis intervention skills and training, building safer, stronger, and more inclusive communities. As part of Urban Health and Homelessness Services (UHHS) and in collaboration with the City of Toronto’s Shelter and Support Services (TSSS) under the Shelter Safety Action Plan (SSAP), and in collaboration with Rittenhouse, your team will bring restorative justice principles to life in shelters—helping reduce discharges and valuing lived experience while creating sustainable housing pathways. This isn’t just a supervisor job—it’s a leadership opportunity to shape safer shelters, stronger communities, and better outcomes for people who need it most.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group (TNG) is partnering with the University Health Network (UHN) to support vulnerable adults diverted from UHN Emergency Services. Operating from a harm reduction and trauma-informed perspective, the Supervisor, Winter Support Hub (WSH) provides program leadership with 1 Shift Lead and a team of Peer Support Workers, as part of an interdisciplinary team, including medical professionals, community partners, health navigators, and harm reduction workers. The Supervisor ensures that the team assists clients in building rapport, navigating services, de-escalating conflicts and supporting the development of care and discharge plans. The Supervisor works alongside the team during operational hours (7:30 PM to 8:30 AM, weekdays and weekends), ensuring continuous support, coordination, and oversight. This position reports to the Manager, Community Peer Programs. The Supervisor, WSH will be required to work evenings, weekends, statutory holidays, and overnights.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

SafeSpot (formerly Shelter-Hotel Overdose Prevention Project-SHOPP) offers overdose prevention services for shelter residents who use drugs, opioid overdose reversal, creation of overdose prevention safety plans, distribution of harm reduction tools, and training with residents, shelter and security staff as necessary. The Team Lead–SafeSpot will work collaboratively with the Program Manager, Peer Program: Sheltering Sites Overdose Prevention Services, shelter-operators, and other partner agencies to establish and support peer driven overdose prevention initiatives at identified sheltering sites. The Team Lead–SafeSpot will assist in the identification, recruitment, training, scheduling, and supporting of peers to ensure quality and efficiency in the delivery of overdose prevention and response services for residents of shelters-hotels. The Team Lead–SafeSpot will uphold the philosophies of the Agency/peer program and follow all policies, procedures, and requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group (TNG) is partnering with the University Health Network (UHN) to support vulnerable adults diverted from UHN Emergency Services. Operating from a harm reduction and trauma-informed perspective, the Team Lead assists the Supervisor in providing program leadership with a team of Peer Support Workers, as part of an interdisciplinary team, including medical professionals, community partners, health navigators, and harm reduction workers. Leveraging their own personal experience with homelessness, mental health challenges, and substance use, the Team Lead works in close collaboration with the peer team in their work assisting clients in building rapport, navigating services, de-escalating conflicts and supporting the development of care and discharge plans. The Team Lead works alongside the team during operational hours (7:30 PM to 8:30 AM, weekdays and weekends), ensuring continuous support and coordination. This position reports to the Supervisor, Winter Support Hub. The Team Lead, Winter Support Hub will be required to work evenings, weekends, statutory holidays, and overnights.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Transitional Case Manager is responsible for a caseload of seniors, supportive housing clients and/or adults with complex medical needs who will require a high level of support in several areas while living in transitional housing units in the Greater Toronto Area. The position’s main duties include assessment, intervention, advocacy, supportive counselling, financial counselling and ongoing case management. Hours of work will be 35 per week, and may include evenings and weekends.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

This position provides services to youth who have come into contact with the youth criminal justice system, providing intake, support, and the implementation of appropriate sanctions and measures, and the fulfilment of legislated reporting requirements. The worker will facilitate court sanctioned or mandated workshops, providing advocacy and/or court supports to youth/parents and supporting wider violence prevention initiatives. They will work within a dynamic team of youth justice workers to decrease violent crime among youth and support those youth at most risk of violence. The position delivers programs internally and within community-based settings that value youth leadership, youth empowerment and self-determined care and development.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

This position provides services to youth who have come into contact with the youth criminal justice system, providing intake, support, and the implementation of appropriate sanctions and measures, and the fulfilment of legislated reporting requirements. The worker will facilitate court sanctioned or mandated workshops, providing advocacy and/or court supports to youth/parents and supporting wider violence prevention initiatives. They will work within a dynamic team of youth justice workers to decrease violent crime among youth and support those youth at most risk of violence. The position delivers programs internally and within community-based settings that value youth leadership, youth empowerment and self-determined care and development.

Job Posting: See the posting here

Apply Here: careers@tngcs.org