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smiling young man in a baseball capAs a peer worker, Masha helps people in shelters struggling with homelessness, substance use, and mental health issues

“Working at The Neighbourhood Group Community Services (TNGCS) has been life-changing for me. When I joined the organization in May 2023, I never imagined the profound impact it would have on my life. TNGCS didn't just offer me a job; they extended a hand of support and opportunity when I needed it most.

“The journey began when TNGCS visited the shelter where I was staying, offering peer positions to people with lived experience like myself. This gesture of inclusivity and empowerment spoke volumes about the organization’s values and mission. I eagerly interviewed for the position, knowing that it was a chance to not only rebuild my life but also to make a difference in the lives of others.

“From day one, TNGCS welcomed me into a supportive and nurturing environment. They provided comprehensive training and guidance, equipping me with the skills and knowledge necessary to excel in my role. But more than that, they fostered a sense of belonging and purpose within me—a feeling that I had something valuable to contribute, despite the challenges I faced as a newcomer.

“As a peer at TNGCS, I've had the privilege of connecting with people who have faced similar struggles to my own. Whether it's providing emotional support, responding to overdoses, connecting clients to community resources, or simply lending an empathetic ear, every interaction has been meaningful and rewarding. Knowing that I can offer hope and encouragement to others going through tough times fills me with a profound sense of fulfillment. 

“Moreover, my time at TNGCS has been instrumental in my personal and professional growth. I've honed my communication skills with the opportunity to be empathetic and compassionate, and learned the importance of resilience and perseverance. These skills are invaluable in my role as a Shift Lead and serve as a foundation for my future aspirations.

“Above all, working at TNGCS has shown me the transformative power of community and support. It reminded me that we are never alone no matter what challenges we face—and that by coming together, we can overcome even the greatest obstacles.

“I am immensely grateful for the opportunity to be part of the team because of the positive impact it has had on my life. As I look to the future, I am excited about the possibility of continuing to grow and evolve with TNGCS, changing lives and making a difference in the world, one person at a time.”